# How to connect to Freshworks CRM

Every user in Freshworks CRM is provided with a unique API key. This key allows you to integrate your account with third-party applications and services securely.

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## 1. Locate Your API Key and Subdomain

- Log in to your [Freshworks CRM (Freshsales) account](https://www.freshworks.com/)
- Click on your **Profile** icon in the top-right corner of the page
- Select **Personal settings** from the menu

![personal-settings](https://res.cloudinary.com/apideck/image/upload/v1754649635/docs/connectors/freshworks-crm/personal-settings.png)

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## 2. Copy Your API Key and Subdomain

- In **Personal settings**, go to the **API** section

![copy-api-key](https://res.cloudinary.com/apideck/image/upload/v1754649635/docs/connectors/freshworks-crm/copy-api-key.png)

- Copy your **API Key**
- Your subdomain can be found in *Your bundle alias*

Example: 
sandbox-843476484675571753.myfreshworks.com/crm/sales

Your subdomain is:  
sandbox-843476484675571753

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## 4. Add the Credentials in Vault

- Enter your **Subdomain** and **API Key**
- Click **Save** to authorize the connection

![configure-vault](https://res.cloudinary.com/apideck/image/upload/v1754649636/docs/connectors/freshworks-crm/configure-vault.png)

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