# Freshworks CRM — CRM API

> Canonical URL: https://developers.apideck.com/apis/crm/freshsales

Freshsales is an online, cloud-based CRM with Integrated phone and email, User behavior tracking, Lead scoring and more.

## Overview

- **Status:** Live
- **Auth type:** apiKey
- **Website:** https://www.freshworks.com/freshsales-crm/

## Supported resources

- `leads` (Leads) — operations: all, add, one, update, delete
- `notes` (Notes) — operations: add, update, delete (declared, not live: all, one)
- `companies` (Companies) — operations: all, add, one, update, delete
- `opportunities` (Opportunities) — operations: all, add, one, update, delete
- `contacts` (Contacts) — operations: all, add, one, update, delete

Operations come from the [CRM API coverage matrix](https://developers.apideck.com/apis/crm/coverage), the detailed source per connector and resource.

## Documentation

- [Connection (consumer)](https://developers.apideck.com/connectors/freshsales/docs/consumer+connection.md)

## Related

- [CRM API reference](https://developers.apideck.com/apis/crm/reference.md)
- [All CRM API connectors](https://developers.apideck.com/apis/crm)