# Jira Service Desk — Issue Tracking API: gotchas

> Canonical URL: https://developers.apideck.com/apis/issue-tracking/jira-service-desk/gotchas

## GET /issue-tracking/collections/{collection_id}/tickets

Jira Service Desk does not expose a total record count in list responses. `meta.total_count` will not appear.


[API reference](https://developers.apideck.com/apis/issue-tracking/reference.md) · [Coverage matrix](https://developers.apideck.com/apis/issue-tracking/coverage)