# WooCommerce — Ecommerce API: gotchas

> Canonical URL: https://developers.apideck.com/apis/ecommerce/woocommerce/gotchas

## GET /ecommerce/orders/{id}

Woocommerce returns the customer_id as '0' when an order was completed without registration. In this scenario, the customer data on order reflects a 'Guest Checkout'.

## GET /ecommerce/products

The `name` filter matches on the product name only on stores running WooCommerce 10.1 (August 2025)
or newer. On older stores the name-scoped search is not supported and the filter falls back to a
broader search across the product name, description, and short description — results may include
products whose name does not contain the search term.

The `updated_since` and `created_since` filters require WooCommerce 5.8 (October 2021) or newer.
On older stores they are silently ignored and the unfiltered product list is returned. Both filters
are exclusive boundaries (strictly after the given timestamp) and are evaluated in UTC.

## GET /ecommerce/customers

Woocommerce will only return customers that have placed an order and created and account.

[API reference](https://developers.apideck.com/apis/ecommerce/reference.md) · [Coverage matrix](https://developers.apideck.com/apis/ecommerce/coverage)