Zoho CRM – Gotchas
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2 gotchas across 2 resources
These are connector-specific behaviors and limitations to be aware of when integrating.
Contacts1 gotcha
contactsAllWhen using the phone_number filter for contacts in Zoho CRM, the filter does not work with numbers containing dashes (e.g., 989-989-989) or their URL-encoded equivalents (e.g., 989%2D989%2D989). It only works with continuous digits (e.g., 9898989898).
Leads1 gotcha
leadsAllWhen using the phone_number filter for leads in Zoho CRM, the filter does not work with numbers containing dashes or plus (e.g., +989-989-989) or their URL-encoded equivalents (e.g., %2B989%2D989%2D989). It only works with continuous digits (e.g., 9898989898).