Microsoft Dynamics CRM – Gotchas
Dynamics CRM is a leading customer resource management and enterprise resource planning software.
7 gotchas across 7 resources
These are connector-specific behaviors and limitations to be aware of when integrating.
Activities1 gotcha
activitiesAllMicrosoft Dynamics 365 does not include a total record count in default list responses. meta.total_count will not appear. Surfacing the total requires adding $count=true to the OData query or calling a separate $count endpoint — not currently implemented.
Companies1 gotcha
companiesAllMicrosoft Dynamics 365 does not include a total record count in default list responses. meta.total_count will not appear. Surfacing the total requires adding $count=true to the OData query or calling a separate $count endpoint — not currently implemented.
Contacts1 gotcha
contactsAllMicrosoft Dynamics 365 does not include a total record count in default list responses. meta.total_count will not appear. Surfacing the total requires adding $count=true to the OData query or calling a separate $count endpoint — not currently implemented.
Leads1 gotcha
leadsAllMicrosoft Dynamics 365 does not include a total record count in default list responses. meta.total_count will not appear. Surfacing the total requires adding $count=true to the OData query or calling a separate $count endpoint — not currently implemented.
Notes1 gotcha
notesAllMicrosoft Dynamics 365 does not include a total record count in default list responses. meta.total_count will not appear. Surfacing the total requires adding $count=true to the OData query or calling a separate $count endpoint — not currently implemented.
Opportunities1 gotcha
opportunitiesAddThe primary_contact_id is required in the request body
Users1 gotcha
usersAllMicrosoft Dynamics 365 does not include a total record count in default list responses. meta.total_count will not appear. Surfacing the total requires adding $count=true to the OData query or calling a separate $count endpoint — not currently implemented.