Freshworks CRM – Gotchas

Service ID: freshsales

Freshsales is an online, cloud-based CRM with Integrated phone and email, User behavior tracking, Lead scoring and more.

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1 gotcha across 1 resource

These are connector-specific behaviors and limitations to be aware of when integrating.

Leads1 gotcha

addleadsAdd

When creating a lead, it is required to include a "company_name": "placeholder" in the request body.