Freshworks CRM – Gotchas
Service ID: freshsales
Freshsales is an online, cloud-based CRM with Integrated phone and email, User behavior tracking, Lead scoring and more.
⚠️
1 gotcha across 1 resource
These are connector-specific behaviors and limitations to be aware of when integrating.
Leads1 gotcha
add
leadsAddWhen creating a lead, it is required to include a "company_name": "placeholder" in the request body.