# Flexmail — CRM API: overview

> Canonical URL: https://developers.apideck.com/apis/crm/flexmail/overview

Flexmail is a Belgian company that offers a user-friendly and cloud-based tool to run your email campaigns, build your target audiences and reach your goals.
- Status: live
- Authentication: basic

- **apideck credentials note:** Flexmail has no app to register or share; each consumer connects their own account.
- **sandbox available:** true
- **partnership required:** false
- **sandbox url:** https://flexmail.be/en/signup
- **difficulty:** moderate
- **difficulty reason:** Personal Access Token Authentication - Each Consumer Creates Their Own Token in Flexmail
- **responsibility matrix:**   - **area:** Enable the Flexmail Connector
  - **customer:** ✓ Via Apideck Dashboard
  - **area:** Create the Personal Access Token in Flexmail
  - **consumer:** ✓
  - **area:** Supply the Account ID & Token in Vault
  - **consumer:** ✓
  - **area:** Select the Company Name Custom Field in Vault
  - **consumer:** ✓
  - **apideck:** ✓
  - **area:** Store & Encrypt Credentials
  - **apideck:** ✓ Maintains connector
  - **area:** Build via the Unified API
  - **customer:** ✓ Builds the requests
  - **apideck:** ✓ Logs & alerts
  - **area:** Monitor Connections
  - **customer:** ✓ Via Apideck Dashboard
- **beta:** false
- **apideck credentials available:** false
- **sandbox note:** Free 30-day trial account with Pro features, the API and up to 1,000 contacts.
- **important to know:** Flexmail has no built-in company field. Company name is read and written through a custom field each consumer selects when connecting, separately for contacts and leads, so that custom field must exist in their Flexmail account first.
- **environment notes:**   - **description:** Flexmail has one API host, https://api.flexmail.eu, for every account.
  - **environment:** Single environment
  - **environment:** Testing
  - **description:** Test with the free trial or your own account; anything the integration writes is live account data.
- **rate limits:** 60 requests per minute for each account, client IP address and endpoint.
- **external guides:**   - **url:** https://api.flexmail.eu/documentation/
  - **title:** Flexmail email marketing API documentation
  - **source:** Flexmail
- **supported resource categories:**   - **name:** Contacts
  - **resources:** contacts
  - **name:** Leads
  - **resources:** leads
- **partnership note:** Nothing has to be registered with Flexmail to use this connector.
- **costs:** API calls are included in Flexmail plans, up to a monthly API request cap set by plan.
- **authentication note:** Account ID as the username and a personal access token as the password.
- **webhooks:** No webhooks - poll for changes.
- **account type required:** Flexmail account on a plan that includes API access.
- **consumer access level:** A Flexmail user who can create personal access tokens in Settings.

## Supported resources

- **downstream id:** contacts
- **id:** leads
- **status:** live
- **custom field support:** true
- **downstream name:** Contacts
- **name:** Leads
- **downstream name:** Contacts
- **id:** contacts
- **name:** Contacts
- **downstream id:** contacts
- **status:** live
- **custom field support:** true

An omitted operation list does not establish operation support. Verify the selected operation in the coverage matrix.

[API reference](https://developers.apideck.com/apis/crm/reference.md) · [Coverage matrix](https://developers.apideck.com/apis/crm/coverage)